Based on 67 reviews
People Group Services
12:30 28 Jan 23
Shockin from both people group and vna agency based in billeracy never ever dealt with such poor and miss management from corporations
11:11 11 Jan 23
BE VERY CAREFUL. BEFORE JOINING PEOPLE GROUP SERVICES REMEMBER THESE THINGS:1. Count the number of hours you work every day. Your agency will offer you a daily rate and they will pretend that you only work 6 hour days. In reality you will work longer than this, and your agreed daily rate might fall below the national minimum wage. Do not expect them to make the adjustments, even if you are submitting timesheets that clearly state the number of hours you are working.2. Even as an agency worker, you are LEGALLY ENTITLED to holiday pay. People Group Services will try to subtract your holiday pay from your daily rate. Do not let them do this.DON'T SELL YOURSELVES SHORT. These agencies rely on their young, naive employees not asking any questions, not knowing their rights, and not having the confidence to stand up to them. You have rights. Don't forget that.
21:03 03 Nov 22
Are apparently incapable of responding to a simple reference request, potentially costing someone not just 1 NHS job, but 4 due to other offers having to be turned down for a specific role.And yet when I try and email to chase it up, my emails get denied by the server. (Meaning my future employers have the same problem.)The level of stress your "company" is causing me (without even realising it) is immense. Sort it out now.
12:34 25 Oct 22
Nice people on the end of the phone but I was horrified by the margins - I feel I've been mis-sold - why is it necessary to take more then the taxman? that's a double whammy in this current climate. Not happy at all from now on I am only looking at FCSA registered umbrella's
06:47 24 Aug 22
Incredibly helpful and friendly service, always quick to respond to queries and find solutions.
16:48 23 Jun 22
Amazing company, always helping with any queries, payments and advances. Quick responses to emails.. Amazing customer service. Overall a really great company. 100% recommend.
20:38 16 Feb 22
I have been paid by People Group since they were called RACs for many years.: right pay rate, communication and respect . I felt absolutely valued. If was given a choice by any employer, I would choose People Group pay roll.
19:37 16 Feb 22
Highly efficient salary payment system. The online system is superb, you can see all your past payslips, ni and tax payments plus accrued holiday pay with ease. Great system!
18:40 16 Feb 22
People group services are very helpful and are always trying to answer all your questions to the best they can.
16:29 16 Feb 22
People Group are always very helpful. They work out how to save you money on your salary. I would definitely recommend them.
16:18 16 Feb 22
People Group Services have been excellent at providing a professional, efficient and incentive based payroll service. I have tried other Umbrella companies and this one by far is the best. Questions are always answered in a timely fashion, the points reward system is a great feature you can use for many resources and most importantly pay is always on time and clear cut. I would happily recommend People Group Services to anyone.
15:37 16 Feb 22
This is an okay umbrella company, but you genuinely won't get any more than 65% of your wages from them. It doesn't feel like your work is worth much after all the fees.
09:31 19 Nov 21
Did not inform about the extortionate fees they charge for their services. When questioned they were very unsympathetic and sarcastic. Not the way to behave. Stay away!
21:21 13 Sep 21
During my time with People Group Services (2018 to present) I have found them to be helpful getting me started and answering queries and of course supportive, reasonable and understanding during the pandemic by taking the initiative to help .
20:03 08 Sep 21
I have worked with People group over the last 3 years. They have provided me with both flexibility and support, especially during the last few years. I have felt looked after in a way I didnt really expect at the time of the pandemic and resulting general business difficulties, thank you.
09:15 26 Aug 21
Umbrella companies are by their nature extremely dodgy and parasitic on workers. This one raised their fee from me by 300% (for paying me!) and didn’t clearly inform me. Don’t trust them. I wanted to give zero stars. I am leaving them to go PAYE. Can’t wait!
06:01 22 Aug 21
I cannot believe there are 5 star reviews for this place. They can't be real. If you want to be ignored, endless stress, frustration, and to have your finances in an unknown state constantly, then these are the people. Honestly they have failed me more times than I can count. Which also doesn't seem to be their strong point. Avoid.
18:51 16 Aug 21
Brilliant company. Always respond quickly to emails and have been amazing through the pandemic. Kept me updated on furlough payments throughout the pandemic. Thank you so much
14:49 16 Aug 21
Been excellent and have never has any problems with them. Highly recommended
08:49 14 Aug 21
Really helpful, organised and responsive during a really tough time. Support all the way with furlough. They are brilliant. :)
17:07 21 Apr 21
An excellent payroll company.I get a text each week before I’m paid.There is always a personal response to my emails, within 24 hours.The portal to access my payslips and p60 is easy to navigate, unlike some other payroll companies I could mention.The agreement to withhold a portion of my pay each week means I get holiday pay which is great for budgeting.Everything is done to make my life easier.The agency I’m working for gave me the option to invoice them direct or to use People Group Services. I’m so glad I chose the latter!
16:17 30 Mar 21
They are very efficient, no issues with regards to payment and always kept us up to date with every information we needed.
12:09 02 Mar 21
Without a doubt the best payroll company I have used. Others within education are a country mile away!! Furlough was handled with exceptional efficiency and I never missed a payment! thanks
16:43 20 Nov 20
People group offer an excellent and efficient service. I would recommend them as a payroll company to anyone. Well done the people group team.
14:20 04 Sep 20
I came across a lot of teachers that didn’t receive a furlough payment or received it after being told they were not going to get anything. I was not one of those people (no stress), which is all thanks to People Group. They made the procedure as simple as it could be. Also, they ensured I received the highest amount for my furlough payment. Whenever I have had questions regarding my account, they have answered them swiftly and honestly. They hold themselves accountable for every penny. Keep up the good work! You absolute legends!
17:45 23 Apr 20
People payroll have been useful now during the crisis as I have received some furlough payments, I understand that as contractor I have been paying both employers and mine nat insurance so this money is owed to me...
15:11 23 Apr 20
People group have been great in the way they helped with all my questions and they are happy to help you any way they can . They kept me up to date with what was happening with money when this will be paid . So thankyou for working so hard in such a difficult time.
16:42 21 Apr 20
During the recent ..what happens to us (supply teachers) I have been informed of their ongoing concern for us. All I can say is they created a furlough payment for me without me having to worry too much. Thanks
15:28 17 Apr 20
Excellent communication always and exceptional communication with regards to sorting out pay around covid19 changes.
15:12 17 Apr 20
I can’t fault the staff in any way. They have been very helpful and kept me updated constantly during these difficult times. I’m very grateful for all their help I wouldn’t know what I’d have done without them. Thanks PGS 🙂
14:48 17 Apr 20
They have been very thorough and efficient in sorting out my furlough pay. Much appreciated in these uncertain times. Thank you
14:26 17 Apr 20
Thank you! You were quick to act, kept it transparent and simple. Every little helps and is much appreciated.
18:58 09 Mar 20
Very Happy with the professional service that was provided, All the staff were very helpful and went out of their way to make sure my questions and problems were solved. Well done to the whole team.
00:31 29 Feb 20
The company with such bad reviews it had to change its name to try wipe the shame. Im betting that all these reviews as they are mainly 5 star are paid for! All left almost exactly 5 months ago. Maybe fake reviews or employees.Still, AVOID at ALL COSTS
03:43 26 Sep 19
I've been with them for quite sometime very friendly people with good customer service never have any problems.
21:59 25 Sep 19
I have found People Pay now and before the name change to be the best payroll company I have been with. They give proper incentives and benefits. Easy to contact and customer service is excellent. Definitely recommend.
05:37 25 Sep 19
Been with them for about 3 years (formerly as RACS). Really friendly staff who respond to both emails and phone calls efficiently. They also take less money than some other umbrella groups
17:39 24 Sep 19
Been with formerly RACs for just over a year and they have been great.
16:39 24 Sep 19
Never had a problem with them, funds are always in my account by the end of the week. I'm happy with them.
15:49 24 Sep 19
I've been using this service for the past few months. Never had any trouble, I have found the people involved very efficient and helpful.
15:32 24 Sep 19
Very efficient service. Always paid on time and holiday pay always sorted out for me quickly and easily.
17:18 22 Sep 19
I’ve being using people group (formally RACS) for about 3 years and have found them to be pretty efficient.I submit my timesheet and am always paid the correct amount by the end of that week.Good service if you ask me